These Terms of Service ("Terms") govern your use of miclinicahispana.net (the "Site") and your relationship as a patient or visitor with Mi Clínica Hispana, LLC ("the Practice," "we," "us," or "our").

By accessing the Site, scheduling an appointment, or receiving services from us, you agree to these Terms. If you do not agree to these Terms, please do not use the Site or our services.

1. Not for Medical Emergencies

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Do not use the Site, email, online forms, or messaging services to communicate urgent or emergency medical information. Response times for online and telephone communications may vary and are not appropriate for emergency situations.

2. Description of Services

We provide outpatient healthcare services through licensed and credentialed healthcare providers.

Information provided on the Site is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Use of the Site does not create a provider-patient relationship. A provider-patient relationship is established only after you have a scheduled visit or encounter with one of our providers.

3. Eligibility and Account Information

You must be at least 18 years of age, or be the parent or legal guardian of a minor patient, to schedule appointments or submit information through the Site.

You agree to provide accurate, current, and complete information when registering, scheduling appointments, or communicating with us, and to keep such information updated as necessary.

4. Appointments, Payment, and Cancellations

Appointment requests made through the Site or by telephone are subject to provider availability and are not confirmed until you receive confirmation from our office.
Payment for services, copayments, deductibles, and any outstanding balances is due at the time of service unless alternative arrangements have been approved in advance.
Cancellations, missed appointments, refunds, and related matters are governed by our Refund and Cancellation Policy, which is incorporated into these Terms by reference and available at our office and on the Site.
Payments may be processed through third-party payment service providers. By submitting payment information, you authorize the applicable charges for services rendered.

5. Acceptable Use of the Site

You agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.
Attempt to gain unauthorized access to the Site, our systems, or any patient information.
Submit false, misleading, fraudulent, or unauthorized information.
Use another person's information without their authorization.
Interfere with or disrupt the operation, security, or availability of the Site.

6. Intellectual Property

The Site and all content contained therein, including text, graphics, logos, designs, images, and the Mi Clínica Hispana, LLC name and trademarks, are owned by or licensed to us and are protected by applicable intellectual property laws.

You may view, download, or print portions of the Site solely for your personal, non-commercial use. You may not copy, reproduce, distribute, modify, publish, transmit, display, or create derivative works from any Site content without our prior written consent.

7. Privacy and Protected Health Information

Our collection, use, and disclosure of information submitted through the Site is governed by our Privacy Policy.

Our collection, use, and disclosure of Protected Health Information (PHI) is governed by our HIPAA Notice of Privacy Practices.

Both documents are incorporated into these Terms by reference and are available on the Site and at our office.

8. Disclaimers

THE SITE AND ALL CONTENT PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

INFORMATION PROVIDED ON THE SITE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT FROM A QUALIFIED HEALTHCARE PROVIDER.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Mi Clínica Hispana, LLC and its owners, officers, employees, contractors, providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Site.

Nothing in these Terms shall limit or waive liability for professional negligence in the actual delivery of healthcare services, which remains governed by applicable healthcare and medical malpractice laws.

10. Indemnification

You agree to defend, indemnify, and hold harmless Mi Clínica Hispana, LLC and its owners, providers, employees, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from:

Your misuse of the Site;
Your violation of these Terms; or
Your violation of any applicable law or the rights of a third party.

This indemnification obligation does not apply to the extent any claim results from our own negligence, misconduct, or violation of law.

11. Third-Party Links and Services

The Site may contain links to third-party websites, services, patient portals, payment processors, or other resources that are not owned or controlled by us.

We are not responsible for the content, availability, privacy practices, security measures, or terms and conditions of any third-party website or service. Your use of such services is at your own risk and subject to their respective terms and policies.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Texas, unless otherwise required by applicable law.

13. Changes to These Terms

We may revise these Terms at any time.

Any updates will be posted on this page with a revised Effective Date. Changes become effective immediately upon posting unless otherwise stated.

Your continued use of the Site or our services after any modification constitutes your acceptance of the revised Terms.

14. Termination

We reserve the right to suspend, restrict, or terminate access to the Site at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that may harm the Practice, our patients, our staff, or third parties.

Termination of Site access does not affect any rights you may have as a patient under applicable healthcare, HIPAA, or other legal protections.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

Mi Clínica Hispana, LLC
3505 Summerhill Rd, Suite 5
Texarkana, TX 75503

Phone: 903-710-1400
Email: admin@miclinicahispana.net
Website: miclinicahispana.net