1. Introduction

Mi Clínica Hispana, LLC ("we," "us," or "our") operates the website miclinicahispana.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or otherwise interact with us online.

This Privacy Policy does not apply to Protected Health Information (PHI) collected in connection with healthcare services we provide. PHI is governed separately by our HIPAA Notice of Privacy Practices, which is available at our office and upon request.

2. Information We Collect
Information You Provide

We may collect information you voluntarily provide through the Site, including:

Name
Email address
Phone number
Messages or information submitted through contact forms or appointment request forms
Automatically Collected Information

When you visit the Site, we may automatically collect certain technical information, including:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Other website usage information

This information is generally collected through cookies and similar technologies.

Information Collected by Third-Party Service Providers

We may use third-party service providers, such as website hosting companies and analytics providers, that collect information on our behalf to help us understand and improve how visitors use the Site.

3. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and appointment requests submitted through the Site
Operate, maintain, and improve the Site and our online services
Communicate with you regarding our services, unless you opt out of such communications
Comply with legal obligations
Protect the security and integrity of the Site

4. Cookies and Tracking Technologies

The Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

You may set your browser to refuse cookies or notify you when cookies are being sent. However, some features of the Site may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell your personal information.

We may share information in the following circumstances:

Service Providers

With trusted service providers that perform services on our behalf, including website hosting, scheduling, and analytics services, subject to appropriate confidentiality obligations.

Legal Requirements

When required by law, regulation, subpoena, court order, or other legal process, or when necessary to protect our rights and interests.

Business Transfers

In connection with a merger, acquisition, sale of assets, or other business transaction, provided that the recipient agrees to honor this Privacy Policy or a substantially similar policy.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Choices

You may opt out of receiving marketing communications from us at any time by:

Following the unsubscribe instructions included in our emails; or
Contacting us using the information provided below.

You may also request deletion of personal information you have submitted through the Site, subject to applicable legal, regulatory, or recordkeeping requirements.

8. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site.

If you believe a child has provided personal information through the Site, please contact us so that we may remove the information as appropriate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Your continued use of the Site following the posting of changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.

10.  Information We Collect
We collect the following types of information when you interact with our website or use our services:

• Personal Information: Name, email address, phone number, etc.
• Usage Data: Information about how you use our website, such as pages viewed, time spent on the site, etc.
• Cookies: Small data files that are stored on your device to track activity and preferences.

2. How We Use Your Information
We may use the information we collect for the following purposes:

• To provide and improve our services.
• To communicate with you, including sending marketing communications (with your consent).
• To personalize your experience on our website.
• To comply with legal obligations.

3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website or providing services.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court order).

 Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications.
• Withdraw your consent at any time, where applicable.

To exercise these rights, please contact us.
 Cookies
Our website uses cookies to enhance your experience and gather data on site usage. You can control cookies through your browser settings. 
 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Mi Clínica Hispana, LLC
3505 Summerhill Rd, Suite 5
Texarkana, TX 75503

Phone: 903-710-1400
Email: admin@miclinicahispana.net
Website: miclinicahispana.net